Martial arts software since 2011 — and every business that bills recurring members
Know why members leave.
Not just how many.
Every platform counts members. Black Belt CRM reads years of your own history and tells you how long they stay, when they leave, and which ones are slipping.
No setup fee · No contract · Free training
This is your figure to set, not an industry average — we are not going to quote you one we cannot stand behind. If you do not know it, that is the point: it is the number Black Belt CRM computes from your own history.
Figures in US dollars (USD).
- Annual membership revenue
- $234,000
- Lost to members leaving, per year
- $23,400
- Worth of keeping 5% more of them
- $5,850
Straight arithmetic on the figures you entered. Nothing is sent anywhere and nothing is stored. Black Belt CRM computes the real version from your own member history — including how long they actually last before they go.
Who runs on it
If you bill members every month, this was built for your business
The same engine runs a single studio and a multi-Location organization. What changes is the vocabulary and the reports, not the system.
Martial Arts
Ranks, promotions and testing fees are first-class here — not a custom field someone bolted on.
Gyms & Fitness
Recurring revenue, real retention numbers, and a front desk that is not chasing failed cards.
Dance, Gymnastics & Cheer
Tuition, siblings, levels and competition season — handled on one account.
Swim, Music & After-School
Session packages, weekly and daily rates, pickup services and parents who need one bill.
Also used by personal training, yoga and Pilates, climbing, cheer, camps and after-school programs. See all markets
Why it is different
Counting members is not the same as keeping them
A member count tells you where you are. It cannot tell you where you are going. These are the reports that can — and they are the ones other platforms do not produce.
- Cohort retention curves — how each intake month actually decays
- Tenure at cancellation — how long members last before they leave
- Churn as a rate, not a raw count you cannot compare month to month
- Lifetime value per member, by program and by Location
- First-90-day at-risk flags, while there is still time to act
- Median tenure at cancellation
- 25months
- Left within their first 6 months
- 30%
- Left within 12 months
- 36%
Illustrative example. Every figure comes from the business's own history — not a model, and not a benchmark.
What it does
Everything the front desk touches, in one system
Members & Families
One record for the whole household.
Billing & Payments
Your front desk should not be a collections department.
Retention Analytics
The numbers nobody else will show you.
Attendance
Check-in that runs itself.
Leads & Trials
From enquiry to enrolled, in one pipeline.
Multi-Location
Every Location separate. Every number together.
See it
The screen you open every morning
A health score with the reasons behind it, what to act on today, the retention vitals against industry targets, and this month's money — on one page, before you have opened anything else.
The two who have been here longest
Two businesses that have run on this for over a decade, rather than a page of quotes from people who signed up last month.
This is one of the best martial arts software programs available. I have used it for three taekwondo academies. The ranking system helps us track promotions and collect exam fees without chasing anyone.
My partner showed me the system he created. I was not sure at first. I am old fashioned, I like paper and a ledger. But I used it and it remembers everything about the business. Now I do not know how I managed before. Easy to use.
Pricing
From $39 a month, everything included
One price by member count. Every feature on every plan — no tiers on functionality, no per-staff charges, and nothing held back for a higher plan. The only things charged on top are the ones you choose to use: extra Locations, payment processing and text messaging.
Before you ask
The questions we get before people start
Why is it so much cheaper than the others?
Because the price is a member-count band and nothing else. Every feature is on every plan — no functionality held back for a higher tier, no per-staff charges, no setup fee. There is also no sales process to pay for: the price is on a public page, so nobody has to sit through a demo to find out what it costs. The only things charged on top are the ones you choose to use — extra Locations at $39, payment processing and text messaging.
What counts toward my tier?
Your active and suspended members. Someone you have marked inactive does not count, and neither does a lead who never enrolled, so a long history of past members never pushes your rate up. Ask any vendor priced by member count for that definition in writing — the answer varies more than you would expect.
Are you going to be around in five years?
Black Belt CRM has been running membership businesses since 2011 and is a product of Anexan Solutions, Inc. That is a longer record than most of the category, and the reviews on Capterra, GetApp, Software Advice and Trustpilot are from customers who have been on it for years rather than weeks.
Who owns the data, and can I get it out?
Your members’ records belong to you. We hold them on your instructions and use them for nothing else — not sold, not shared with other customers, not used to train anything. You can export, and you can check an export against our importer in the browser before you talk to anybody.
How are card details handled?
Card numbers are held by the payment provider, not by us. We keep the last four digits and the card type so you can tell which card is on file, plus the record of what was charged and when. You will not find a list of infrastructure security measures on this site, and that is deliberate — every vendor uses the same adjectives and none of them is checkable from a marketing page. If you are evaluating us and need specifics, ask.
Will it still fit when we are twice the size?
The published ladder runs past a thousand members, and growing moves you a rung rather than triggering a migration or a renegotiation. Several Locations run on one system with one roster, each with its own staff, packages and calendar. The same platform runs fifteen kinds of membership business, martial arts among them, so adding an after-school programme or a summer camp does not mean adding a second system.
Will it work with what we already use?
Payments run through your own merchant account and gateway rather than ours. Data moves in and out as CSV, which is what every system in this category can produce. We are not an integration marketplace and do not claim to be — if you depend on a specific tool, ask before you trial rather than after.